Retail & Business Banking
Job Purpose
To provide a consistently high quality frontline transaction service to customers encompassing the cashing of cheques, acceptance of deposits and the provision of change.
To understand the risks associated with the handling of cash and maintain effective controls to manage these risks.

To maintain a high level of integrity and ethical standards.
Manage ATM/ANA machines (where applicable)
Key Responsibilities/Accountabilities
Attends to cheque encashment, Plus Plan withdrawals etc., according to laid-down procedures as stipulated in Group Reference Guide (GRG).

Attends to change transactions.
Accepts cheque and/or cash deposits, according to laid-down procedures as stipulated in GRG.
Ensures that cheques included in deposits are checked in terms of Duty of Care obligations.
Ensures that all items cashed are within laid-down limits and refers all transactions exceeding limits to the appropriate area for authorisation.
Ensures that items cashed are technically correct and signed, according to laid-down instructions as per GRG.
Prepares contingency schedules and capture as per point of reference structure.

Ensures that all laid-down policies and procedures regarding the handling, locking away and security of cash are adhered to.
Ensures that cash holdings are kept within prescribed limits at all times.
Balances cash daily and report any differences promptly
Updates the post-dated register on a daily basis with details of post-dated cheques deposited
and ensure that all charges are recovered on the same day
Undertakes ATM contingency procedures.
Replenishes ATM cash according to laid-down instructions.

Ensures canisters hold sufficient cash for weekends and public holidays.
Monitors cash levels and clear/order cash in line with ICM forecasting to ensure holdings are sufficient to meet business needs and fall within prescribed limits at all times.
Sweep ANA machine daily and balance on NDS Desktop against sweep.
Balances the cash in all ANA’s and ATM’s on a bi-weekly basis.
Completes and balances ATM cash specification.
Releases cash paid out figures
Preferred Qualification and Experience
Diploma in Marketing/ Business Related course
1 year branch banking experience would be an advantage
Knowledge/Technical Skills/Expertise
Sound knowledge of the bank’s laid-down policies and procedures related to telling
Familiar with the legal aspects regarding cheques and cash handling

Knowledge of the Code of Banking Practice
Knowledge of teller service standards
Basic knowledge of the functions of other departments within the branch.
Understanding and support of the bank’s multi-channel environment.
Computer literate
Good numerical skillss
Good communication

No Comments

Leave a Reply

Your email address will not be published. Required fields are marked *

Truworths is looking for Students and Unemployed people for December

Woolworths Vacancies offer jobs related to retail store. And if you think that it may be suitable for you, why don’t you give it a try? Here are some informations about Woolworths Vacancies. About Woolworths Vacancies Woolworths Vacancies are offered by a chain of retail stores named Woolworths. The company goods …

Employment opportunities at Build it

Employment opportunities at Build it Making home building basic With our center estimations of Family, Entrepreneurship and Passion at the core of all that we do, Build it’s gathering of 350 retail locations crosswise over Southern Africa have been providing building materials and serving our networks for over 32 years. …

Boxer Superstores creates 10 000 job opportunities

Johannesburg – At least 85 job opportunities have been created at Ramotshere Moiloa Local Municipality by Boxer Superstore. Ramotshere Moiloa was rated as one of the rural towns in the province and Boxer Superstore decided to come and alleviate poverty by creating job opportunities for the residents. The store was …