SAA: Graduate / Internship Programme 2019

Closing Date: 30 July 2016
Location: Cape Town, Durban, Johannesburg

Our National carrier is offering an exciting opportunity to students who have completed studies in Finance / Logistics / Transport Economics / Transport Management / Industrial Engineering / Sales and Marketing with the aim of offering them experience and skills. If you meet the minimum requirements as stipulated below, you will become part of a prestigious team that will contribute to SAA Cargo’s success by delivering a high standard of service to our domestic and international markets.


Principal Accountabilities

  • Responsible to perform a variety of duties within the Cargo environment, in line with the Department where in intern is stationed aimed at providing an excellent service to SAA’s Customer
  • Focus on extensive market analysis, competitor analysis, identify trends and implement strategies in the revenue management system
  • Work with other team members, and areas of the business to ensure the best revenue outcome for your portfolio and the network
  • Manage the demand forecast (class availability) for a set of defined markets through Revenue Management
  • Identify systems to achieve the best possible revenue results for your portfolio, and the network as a whole
  • Focus mainly on the ground operations covering the main aspect of the business such as reservations
  • Perform Cargo Clearing and Forwarding , Cargo Acceptance, Load preparation , Transhipment as well flight operations performance duties
  • Assist with eco – politics, flight planning and scheduling as well as flight operations performance.
  • Monitor outbound /inbound traffic activities for load quality and accuracy
  • Research and coordinate the business development around the Dube Trade Port Special Economic zone.
  • Coordinate all Air Import /Export Freight activities including quotation, booking, documentation, data entry, shipment tracking and tracing, billing, arranging deliveries, among other responsibilities
  • Focus on the layout design and process flows ,focusing on issues of effectiveness and efficiencies as well as service reliability with a view to optimize operations
  • Ensure that the Cargo business can do more with less and assist in reducing wastage
  • Improve efficiency and competitiveness, profitability and reduce resource requirements
  • Assist in providing a method by which the Cargo business can analyse their processes and try to make improvements to them
  • Conduct research on the airline sales and marketing portfolio
  • Regular reporting of Air Cargo sales performance compared to its competitors

Qualifications & Experience

  • Grade 12 or equivalent qualification
  • 3 year Diploma or Degree in the following fields Finance / Logistics / Transport Economics / Transport Management / Industrial Engineering / Sales and Marketing at NQF level 6
  • Intern candidates must be able to complete the program without interfering with completion of studies as part of course work

Knowledge and Skills

  • Leadership skills
  • Telephone Etiquette
  • Problem solving Skills
  • Conflict resolution Skills
  • Communication skills(written and verbal)
  • Time Management Skills
  • Computer Literacy
  • Information processing skills


  • Demonstrate the SAA values: Customer Focus; Accountability; Integrity; Safety; Excellence In Performance; Valuing Our People
  • Interpersonal Skills
  • Flexibility(shift hours)
  • Adaptability(constantly changing environment)
  • Organizational resilience and ability to manage pressure
  • Client Centricity
  • Proactive and Assertive
  • Attention to detail
  • Team player
  • Responsible and Accountable
  • Principle and value adherence
  • Independent minded
  • Decision making Skills

Additional Information


  • South African Citizens only
  • Candidates not be older than 35 years of age(youth)
  • This is a Fixed Term Contract for 6 months
  • The internship will be in various Departments within Cargo, two of the intern positions are based at outstations; at King Shaka International Airport Cargo terminal and x1at Cape Town International Airport Cargo.

How to Apply

Apply Online for the SAA Graduate / Internship Programme